FAQS (Frequently Asked Questions)
How lengthy will it grab to get my order?
You will receive orders in between (7-15) business days. Once the order is shipped then you will receive the tracking number at your email address for order tracking.
Note: – During the order process if holidays appear order will take May longer than usual due to holidays
What do if I don’t get my order?
After shipping the maximum delivery time is 28 business working days if you do not receive your order within these days. Contact us we will update you about that order.
How can I update my order?
You can send an email to firstname.lastname@example.org for getting an order update. If your order is already dispatched then it’s not possible.
Why my some products are missing?
If you received your order 1-2 parts don’t worry because we shipped products from our different warehouses. Please don’t panic about you receiving one item all orders and products will be delivered within the delivery time we have mentioned?
How can I cancel my order?
Once your order is processed then not possible for the order to cancel. Order will be canceled within 24hrs from the moment you order. We will charge an extra restocking fee of $7.99 USD on this product or collection.
Email for order cancel email@example.com
How many payment methods do you offer for an online order?
We offer two types of payment methods for completing an online order.
- Credit Cards
How can I get a promo code?
We do not offer any promo code for discount prices. You visit regularly our official PlayboiMerch store for getting this information.
I did not get a confirmation email during my order was complete?
During order completion, if you don’t receive a confirmation email this means you entered the wrong email address at our checkout page.
Contact us using this email with the first and last name associated with your order and order placed date. So we will resend you the order confirmation email.
What should I do if I received a damaged or the wrong product?
• Notify through email our supporting warehouse team within 24hrs about this problem when you received your parcel
• All exchange or return items must be commerce here
• We accept exchange or return products within 15 days of delivery
• We accept unwashed, unused, and original products for refund
• Exchange available same products for requesting a different size
What are shipping charges for Worldwide Delivery?
Our shipping is very low and auto-calculated at the checkout page. Feel free to ask for shipping details send an email to firstname.lastname@example.org please write in the subject your “Desired Shipping Country Detail”.
How secure is my personal information?
Your security during shopping with our store is very important for us and we have applied all security method our store ensure to keep your credit card and personal details secure permanently.
Exchange & Return?
Please visit: – https://www.playboimerch.com/return-exchange-policy/